Returns & Refund Policy

We want you to love your Baller Athletik purchase! If you’re not completely satisfied, we’re here to help.

Returns:

  • You can return or exchange your order within 7 days of delivery.
  • Items should be unwashed, unused, and in their original condition with tags intact.
  • Return the product with its original packaging and any freebies received.
  • If the requested size for exchange is unavailable, you’ll receive store credit.
  • A second exchange request for the same order will incur a shipping fee of INR 200, payable before scheduling the pick-up.

Refunds:

  • For Cash on Delivery (COD) orders, refunds will be issued as Baller Athletik store credit.
  • For prepaid orders, refunds will be processed using the original payment method.
  • If any freebies are not returned, their value will be deducted from the refund amount.
  • Refunds and exchanges are processed within 5-7 working days after we receive the returned items in our warehouse.

Please Note:

  • We cannot accept returns if the product has been damaged, altered, or is not the same product delivered including fragrance and makeup stains.
  • Baller Athletik will not be liable for delays or issues beyond our control.
  • The company reserves the right to decline refund requests that do not meet the specified criteria.

Received the wrong item?

  • If you receive an incorrect item, please notify us immediately with pictures of the product through our return and exchange link. Ensure the product remains untried, unworn, and unwashed. Notify us within 7 days of receiving the order, and we’ll replace it instantly.

Baller Athletik reserves the right to decline refund requests that do not meet the specified criteria.

Thank you for shopping with Baller Athletik! Your satisfaction is our priority.

This policy applies to all purchases made via our website only (www.ballerathletik.com).